A simple question: Why choose Wifiplex as your multifamily Internet provider? What’s the Wifiplex difference?

As a savvy real estate investor, you’re looking for a solution to provide internet to your tenants in order to increase your revenues. During your Internet searches, you’ve found several suppliers with the capacity to help you with your multifamily Internet project.

Choosing the right partner is essential, as you need to provide a quality service to your tenants. How do you find the right partner? Here are some tips to help you make the right choice.

Team profile and experience

Like you, we’re property owners. We understand your reality and the challenges of the market. We look for ways to increase the value of our apartment buildings. We’re in the best position to advise you.

We started Wifiplex precisely because of a project that made us realize how lucrative and interesting the concept of providing tenants with Internet access is.

Having been in the IT business for over 30 years, we combined our passion with that of real estate. We’ve decided to share this recipe with you, our fellow enthusiasts.

Serious business and offices

Unlike many of our competitors, we operate from offices staffed 7 days a week, 15 hours a day. You can drop in whenever you like! Just off Highway 640 in Bois des Filion:

It may seem trivial, but this simple detail demonstrates the seriousness of a company that’s been in business for 5+ years. Did you know that only 48% of companies survive beyond 3 years of existence? What are you going to do with equipment sold by a supplier that won’t exist in 3 years’ time? You have a 1 in 2 chance of choosing the wrong supplier when dealing with a start-up company!

Would you entrust your tenants to a company operating out of the shareholder’s home and only a few months old? Check out the company’s head office and ask for references from established customers. You’ll find that serious players in the field with the right solution are rare.

Over the years, we’ve built a solid reputation in the real estate industry, managing and operating tens of thousands of units throughout eastern Canada.

Equipment used

Be sure to choose a supplier who uses commercial-grade equipment. You’ll want state-of-the-art equipment that will last for many years. Competitors use residential-grade equipment to reduce installation costs. These devices are designed to serve fewer simultaneous connections, offer less performance, have a shorter useful life and cannot be remotely controlled to adjust situations and install security updates.

Wifiplex only installs commercial grade products from reputable suppliers. Our equipments are the same you’ll find in hospitals, shopping malls, amphitheaters…

If you’re comparing prices, make sure you’re comparing with the same equipment. We’ll match any competitor’s quote with the same type of equipment.

Technology and configuration

Ensure you choose a supplier capable of covering the entire building with a robust technological backbone, transforming it into a Smart Building. This approach future-proofs your investment, allowing you to seamlessly integrate new technologies as they evolve.

You supplier have to accommodate all types of devices, and do so securely. Make sure that networks are properly segmented (VLANs), and that tenant usage can be traced if you receive a notice of copyright infringement.

IT security is at the heart of many discussions and will continue to be so. How many times have you heard about identity theft? All too often, it’s the result of a poorly secured wifi network. Wifiplex offers bank-grade encryption security, which greatly protects your tenants. They’ll sleep soundly, and so will you, because you’re partly responsible for providing them with a secure network.

A simple router bought in a supermarket with a shared password won’t offer you this protection.

We also have the experience to advise you on the right number and placement of antennas. This is the most important part of the project. An inexperienced company will give you bad advice, and your tenants will not be well served, causing frustration and complaints.

Technical support

Once your system has been installed, technical support is the most important point to consider. Your tenants will have questions about connecting to the Internet, and if your provider doesn’t have effective technical support, they’ll turn to you, the landlord, to answer their questions. You’re not an expert in computer/internet networks, so entrust this service to a professional team dedicated to this type of service.

  • Are they open every day, evenings and weekends?
  • Is the service in Canada or via a subcontractor?
  • Are they reachable via several methods (phone, email, chat)?
  • Can they call the ISP for you if there is a problem?

Wifiplex offers technical support 7 days a week. Our team, trained specifically to answer tenants’ questions, is located in the Montreal area. Our team is able to go deeper into technical service to support your tenants all the way, offering a more comprehensive service than our competitors.

Web presence and in the real estate investment community

As with any other goods and services you store for, you’ll want to compare with references and reviews on the internet. The number of references available is a good indicator of a company’s reputation.

Check the number of Facebook “likes”, Google referrals, Linkedin and number of Blog articles specifically on multi-housing technologies. Check out the Youtube videos available with major players in the real estate sector. Check which companies have partnerships with them.

Among our main competitors, we have the most positive reviews on Google Business, the most Facebook likes and the best partners:

We participate in monthly events involving hundreds of real estate investors:

We participate in the filming of dozens of video capsules with actors represented from the real estate sector:

And partner with all the major internet service providers in Eastern Canada.

These partnerships would not be possible without our dedication to quality service.

Summary

It’s true that the number of multifamily Internet providers is constantly growing. Identify companies that are solid, experienced and, above all, recognized by the real estate industry. Compare prices wisely and do business with the best.

Contact us for a personalised quote, tailored to your building and your tenants.

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