The Wifiplex Difference

A simple question: Why choose Wifiplex as a multi-housing internet provider? What is the Wifiplex difference?

As a savvy real estate investor, you are looking for a solution to provide internet to your tenants in order to increase your income. During your internet searches, you found several providers with the ability to help you in your multi-housing internet project.

Choosing the right partner is essential because you must provide a quality service to your tenants. How do I find the right partner? Here are our tips to help you make an informed choice.

Team profile and experience

Just like you, we are property owners. We know your reality and the challenges of the market. We are even looking for ways to maximize the value of our rental units. We are in the best position to advise you.

We started Wifiplex precisely because of an optimization project making us realize how the concept of providing internet to tenants is a lucrative and interesting improvement.

Having been in the field of for more than 20 years, we have combined our passion with that of real estate. We decided to share this recipe with others passionate as you are.

Business serious and offices

Unlike many of our competitors, we operate in offices with employees present 7 days a week, 12 hours a day. You can come and see us whenever you want! Just off Highway 15 in Blainville:

It may seem trite, but this simple detail demonstrates the seriousness of a company. Did you know that only 48 companies survive beyond 3 years of existence? What will you do with equipment sold by a supplier that would no longer exist in 3 years? You have 1 in 2 chance of choosing the wrong supplier by doing business with a start-up!

Would you entrust your tenants to a company operating at the shareholder’s home and having only a few months of existence? Do checks on the company’s head office, ask for established customer references. You will see that serious players in the field are rare.

Over the past few years, we have built a solid reputation in the real estate industry, managing and operating thousands of doors throughout Quebec.

Equipment used

Be sure to choose a supplier that uses commercial grade equipment. You’ll want state-of-the-art equipment that can last for years. Competitors use residential-scale equipment to reduce the cost of their facilities. These devices are designed to serve less simultaneous connection, offer less performance and have a shorter lifespan.

Wifiplex installs only commercial range products, from recognized suppliers. Our facilities are the same as you will find in hospitals, shopping mall, amphitheaters…

If you compare prices, be sure to compare with the same equipment. We will match any submission from a competitor.

Technology and configuration

Be sure to choose a supplier that will be able to handle all types of devices securely. Make sure that the networks are well segmented (VLAN) and that it’s possible to trace the use of tenants if you receive a notice of copyright infringement.

Computer security is at the heart of many discussions and will continue to be so. How many times have you heard of identity theft? Too often this situation comes from a poorly secured wifi network. Wifiplex offers security with bank-grade encryption, which greatly protects your tenants. They will sleep on their 2 ears and so will you because you are partly responsible for giving them a secure network.

A simple router purchased in a large area with a shared password will not offer you this protection.

We also have the experience to advise you on the number and appropriate placement of antennas. This is the most important point of the project. A little experienced company will badly advise you and your tenants will not be well served, causing frustration and complaints.

Technical support

Once your system is installed, technical support is the most important point to consider. Your tenants may have questions to connect to the internet and if your provider does not have effective technical support, they will turn to you, the landlord, to answer their question. You are not experts in internet networks, entrust this service to a professional team dedicated to this type of service.

  • Are they open every day, evening and weekend?
  • Are they reachable via several methods (phone, email, chat)?
  • Is the service in Quebec or via a subcontractor?
  • Can they call the ISP for you if there is a problem?

Wifiplex offers a technical support service 7 days a week and 12 hours a day. Our team, formed specifically to answer tenant questions, is located in the Montreal area.

Web presence and in the real estate investor community

As with any other goods and services you shop for, you’ll want to compare with references and reviews on the internet. The number of references available is a good indicator of a company’s reputation.

Check the number of Facebook “likes” and Google Business reviews. Check out the Youtube videos available with major players in the real estate sector. Check out companies with a partnership with them.

Among our main competitors, we have the most positive reviews on Google Business, the most Facebook likes and the best partners:

We participate in monthly events involving hundreds of real estate investors:

We participate in the filming of dozens of video capsules with actors represented from the real estate sector:

And partner with all the major internet service providers in Quebec:

  • Vidéotron
  • Bell
  • Telus
  • Cogeco

These partnerships would not be possible without our dedication to providing quality service.

Summary

It’s true that the supply of multi-housing internet providers is constantly growing. Know how to identify solid, experienced and above all companies recognized by the players in the real estate industry. Compare prices wisely and do business with the best.

Contact us for a personalised bid, tailored to your building and tenants.