If you need to contact us, you won\u2019t come across a cold, soulless automated system. At the end of the phone (or keyboard), there will be a person with a single objective: to help you solve your problem. Our specialists know our system and equipment like the back of their hand. No technical problem is beyond them! In short, knowing that the company you do business with for the Internet has your back 7 days a week is priceless.<\/p>\n
In the event of a technical glitch, your tenants don\u2019t need to notify you or ask for help. All they have to do is visit our website or contact us directly! In fact, our specialized team offers technical support by e-mail, chat and phone. What\u2019s more, our website includes a \u201ctroubleshooting\u201d section with the most frequently asked questions and problems. This way, if Mr. Smith has trouble connecting his TV, or if Mrs. Hernandez doesn\u2019t have her Wifi network, everything will be solved without you having to get involved! Isn\u2019t that great?<\/p>\n
For fast, efficient support, we\u2019ll manage your multifamily building\u2019s Internet and Wifi network remotely. But that\u2019s not all! To be proactive, we\u2019ve set up a technical monitoring system. Our aim is to ensure that your tenants always have access to the Internet. As the saying goes: \u201cPrevention is better than cure\u201d. As a result, we achieve a very high satisfaction rate, both from owners, operators and their tenants.<\/p>\n
With our remote technical support, most problems can be solved without the need for a technician to travel. It\u2019s a win-win situation for you and your tenants. You don\u2019t have to wait an unreasonable amount of time for a technician to show up. Of course, we do travel when necessary, but in our experience, the overwhelming majority of technical glitches can be solved remotely and quickly.<\/p>\n
With Wifiplex, each tenant benefits from its own private, secure Wifi network. What\u2019s more, specialized equipment is managed and configured by our professionals \u2013 in normal times and in the event of problems. The chances of personal networks being compromised are therefore much lower than with ordinary networks. You can rest assured that any necessary repairs and adjustments are carried out by experts. So there\u2019s no risk to the physical integrity of equipment, premises or tenants as a result of mishandling.<\/p>\n
As a turnkey Internet solutions provider, Wifiplex takes care of connecting you to our multifamily Internet network if you\u2019re in a large city. When you set up your service with us, we\u2019ll clarify this with you and tell you whether it should be another internet provider. Then, in the event of a general breakdown or problem with the provider, we\u2019ll take care of all the necessary arrangements.<\/p>\n
With Wifiplex\u2019s easy access and technical support, you can encourage your tenants to pay their rent. How can you do this? It\u2019s simple: if a tenant defaults, all you have to do is call, text or email us. As each network is personal and clearly identified, the tenant\u2019s Internet access can be cut off almost instantly. At a time when the Internet has become an essential service, this is undoubtedly a strong incentive to pay rent on time!<\/p>\n
Whatever your technology needs for your apartment building, don\u2019t hesitate to contact us. Our experienced team will propose the solution best suited to your situation.<\/p>\n","protected":false},"excerpt":{"rendered":"
As a multifamily operator, you know: sometimes the demands of tenants just keep on coming. A clogged drain, a leaky faucet, faulty heating, damaged floors\u2026 There must be days when you just don\u2019t know where to turn! You certainly don\u2019t need to add solving Internet-related technical problems to the list. With our turnkey Internet solutions […]<\/p>\n","protected":false},"author":6,"featured_media":8820,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[37],"tags":[],"class_list":["post-8819","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t